Strategy Institute: Okay, so just to start, just give us an overview of what you do and the organizational work that you do.
Jonda: So, I’m Jonda Lambert, I’m CEO of Innovatient. We’re involved in patient experience right at the bedside, promoting patient education and better clinical outcomes.
Strategy Institute: We’ve heard a lot about various challenges the hospitals and clinics are facing trying to improve their patient experience. What do you think are the major challenges that the industry’s facing?
Jonda: I focus a lot of our energy on how do we make the transition from in-patient to home care and what are the tools and technologies that are available to patients that can promote better outcomes when they get home, and patients are changing, the technologies are advancing and they like to be communicated in different ways, so laying in a hospital bed is kind of a thing of the past, so, that’s what we work on.
Strategy Institute: Fantastic, how is it exactly your company works on that. What kind of solutions do you offer?
Jonda: We provide a television solution right at the bedside in a patient’s room and then we bring them back to the hospital’s website through their portals to be able to look at the education content that was created specifically for that patient and recorded while they were in the hospital so they don’t lose track of what the information was that they learned.
Strategy Institute: Fantastic! You spoke this morning and you’re also sponsoring the event, how would you describe your overall experience as a speaker and as a sponsor?
Jonda: Oh, I think that the conference is very, very well organized; it’s great to talk with people who are like-minded and share the same passion, so I think it’s a fantastic conference and I’ll be back again.
Strategy Institute: Thank you so much!
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